Group Leader FAQs

Group leader on bicycle tour in Salzburg.

Curious about travel with ACIS? Find out answers to your burning questions below. If there is still something you are unsure about, please feel free to write to us any time at info@acis.com.

Also, be sure to check out our Frequently Asked Questions for participants in preparation for your group meetings.

Can I bring my family members or colleagues along?
Can a paying participant become an assistant?
What if my assistant must cancel?
What if the group leader must cancel?
Do I receive travel insurance as a group leader?
Can I stay on after my group returns home?
Can I stay in a single room?

Can I bring my family members or colleagues along?

Certainly. You have three different options:

  1. Assistants
    Family members or colleagues may travel as assistants (even if minors, though children must be five years or older to travel in an ACIS group), according to the terms of the Group Leader Stipend Chart.* Assistants must be 21 years old and have at least five participants to their name to be eligible for the Experience Bonus.

  2. Family/Colleague Discount
    Family members or colleagues may take a 20% discount from the program fee. These participants will not count toward your free trip, stipend or other group leader benefits. Like all paying participants, they are subject to mandatory fees (registration, tax, etc.) as well as full payment deadlines.

  3. $150 Child Discount
    For children under the age of 12, you may take a flat $150 Child Discount (plus the 20% Family/Colleague Discount) off their program fee, but they will still be subject to mandatory fees. The child's registration will not count toward your free trip, stipend or other group leader benefits. The minimum age to travel with an ACIS group is five years old.

*Anyone can become an assistant to the group, provided they have at least one full-paying participant to their credit.

Can a paying participant become an assistant?

Yes. This must be done no later than 65 days before departure and an ACIS Assistant Registration Form must be submitted. Assistants added or canceled within 90 days of departure will be charged a $100 late fee payable either by the applicable assistant or the group leader. Please inform us immediately of these changes in writing.

What if my assistant must cancel?

Please inform ACIS immediately. We regret that if the cancellation occurs within 65 days of departure, we will charge the canceling assistant a $150 late cancellation fee and may not be able to accommodate a substitute assistant. If the cancellation is within 45 days of departure, the assistant must pay a $250 late cancellation fee (see ACIS Assistant Registration Form for policy) and their stipend credits are not transferable. Please always alert us in writing as soon as possible when an assistant cancels.

Do I receive travel insurance as a group leader?

Every ACIS Group Leader receives coverage under our most enhanced protection plan, the Ultimate Protection Plan—complimentary for any tour they lead.

What if the group leader must cancel?

A mutual effort is made to find a qualified substitute teacher or other adult who will assume full group leader responsibilities. Participants who choose not to travel with the replacement group leader are subject to the standard cancellation/refund policy

Can I stay on after my group returns home?

Yes. An Alternate Return Request Form must be completed and returned to ACIS no later than 90 days before departure. You will be responsible for any additional flight costs, and must arrange for a responsible adult (preferably an assistant) to take charge of your group on the flight home. You must obtain written permission from a parent/guardian of each participant, naming the adult in charge. There will be a $150 charge for any change made within 90 days of departure, and no changes are possible within 65 days.

Can I stay in a single room?

Single accommodations are provided free of charge for group leaders who have six or more paying participants counted to their credit AND who do not travel with a spouse or an assistant of the same sex. For full details, please see our Service Guarantee. In the unlikely event that a single room is not available, ACIS will reimburse you $20 per hotel night. Eligibility for the single room is based on the standard 1:6 prorate and is non-transferable. If the above does not apply, you may also elect to pay a surcharge of $40 per hotel night for a single room. Single rooms are not available aboard cruise ships, overnight ferries or trains, in China, Africa, Russia and most residence programs.