About the Job
Love to talk travel? Do you want to work with great people in a casual but fast paced environment? ACIS educational travel is seeking motivated, hardworking individuals to join our team as Tour Consultants.
Position Summary
Under general supervision of the Boston Sales Director performs a variety of complex, responsible, administrative, sales research and telemarketing duties requiring a thorough knowledge of Europe and/or Latin America. This position requires the ability to work independently and with a team while exercising judgment and initiative.
Responsibilities
- Sales through an out-going calling campaign to specific calling list in an effort to sell student educational travel programs.
- Build relationships with clients through regular contact and providing necessary materials and information. Maintain group from setting up a tour, to managing their account, to pre and post departure check-ins.
- Independently respond to letters and general correspondence of a routine nature; respond to complaints and requests for information.
- Participate in the development and implementation of new programs and procedures, especially in your regional area of expertise.
- Resolve client grievances or submit unsettled grievances to next in chain of command for action.
Qualifications
- BS/BA Degree
- Intimate knowledge of product area (Either: lived, studied or traveled extensively to Europe and/or Latin America)
- Knowledge of language (other than English preferably Spanish or French)
- Computer literate
- Previous Sales/Telemarketing experience.
- Must possess good communication skills.
- Must be detail oriented.
**Note: This position is a three month temporary position and does not include benefits.
Please send a cover letter and resume to: ACIS, Attn: HR, 343 Congress Street, Suite 3100, Boston, MA 02210 or email: hr@acis.com
